About From The Heart Home Care

From The Heart Home Care, LLC provides non-medical in-home care and community support across South Carolina. We help older adults, adults with disabilities and families with everyday routines, companionship and household needs. Our nine local office pages explain service areas and contact routes so you can discuss support near you.

From the Heart Home Care, LLC. Updated September 6, 2026.

What kind of support do we provide?

Our role is practical assistance shaped around the person, the household and the agreed care plan. Support may include:

  • Help with bathing, dressing, grooming, toileting and other personal routines.
  • Companionship, conversation and everyday engagement.
  • Meal preparation, laundry and light housekeeping.
  • Mobility and transfer assistance within the caregiver’s training and the agreed plan.
  • Respite for family caregivers.
  • Medication reminders, without administering medication or changing treatment.
  • Transportation or accompaniment when arranged and permitted.
  • Non-medical assistance for people living with memory loss, disability or complex daily-living needs.
  • Additional non-medical support in a facility when permitted by the facility and included in the care plan.

Explore our home care services to compare the different kinds of support. Families deciding whether an agency fits their needs can also use our guide to choosing a home care agency.

How do we approach a family’s care request?

We begin with the person’s needs, preferences and routines. The location, requested tasks and schedule help determine whether a request fits non-medical care and whether suitable assistance is available.

The care-planning process includes these stages:

  1. Initial conversation. We ask where support is needed, which daily tasks require help and what schedule the family is considering.
  2. Scope review. We identify whether the request fits non-medical care and which questions need a clinician, payer or other provider.
  3. Care planning. When the request is appropriate and support is available, the plan records routines, preferences, boundaries and communication expectations.
  4. Caregiver matching. Location, availability, experience, schedule and fit are considered. The arrangement needs confirmation before a start is assumed.
  5. Start-of-care coordination. The family receives the confirmed plan, schedule, contact route and next steps.
  6. Ongoing communication. Changes, concerns and scheduling needs should be shared so the plan can be reviewed.

You do not need to select a service name before getting in touch. Describe the everyday assistance you are seeking and the location where it is needed.

How are difficult-to-staff requests considered?

A request can be difficult to staff because of the hours, location, household routines, previous caregiver changes or the need for a particular fit. More detail helps the team assess the requested non-medical tasks and discuss realistic options.

Our Difficult Case Staffing guide explains this approach. Availability depends on the location, schedule, service scope and current workforce capacity; a particular caregiver or immediate start cannot be assumed.

Which responsibilities stay with licensed healthcare professionals?

From The Heart Home Care’s services described here are non-medical. Our caregivers do not diagnose conditions, prescribe or change treatment, perform skilled nursing procedures or replace a physician or other licensed clinical provider.

Terms such as specialized or complex describe the planning and daily support involved. They do not change non-medical care into medical treatment.

For clinical questions, contact the person’s healthcare team. For a medical emergency, call 911. Our home care and home health comparison explains why families may need different providers for different responsibilities.

Where are our South Carolina offices?

Use the office nearest the place where care is needed to review local service-area information:

The Contact Us page maintains office addresses and local phone numbers. Contact the relevant office to discuss the tasks, community and schedule involved in your request.

What should families know about costs and program questions?

The requested assistance and schedule are part of the care discussion. Our home care cost guide explains planning considerations, and our private-pay guide helps families prepare questions about privately purchased support.

Families may also have questions about public programs or other payment arrangements. Eligibility, covered tasks, authorization and provider participation need confirmation from the relevant program or payer. A general description on this website does not establish enrollment or payment approval.

For background resources, read our CLTC guide and DDSN/OIDD family-support guide. Use the administering agency’s current information to confirm rules that apply to an individual situation.

How can families communicate preferences or concerns?

Care planning includes more than a task list. Explain the routines that matter to the person, the assistance the household is comfortable accepting and the questions you would like answered before making a decision.

If needs, preferences or schedules change, contact the office handling the care arrangement. Clear information about the change helps the team discuss whether the plan or requested support needs review.

Our Knowledge Center brings together planning resources, while our editorial standards explain the approach to the website’s care guides.

Are you interested in caregiver work?

People interested in providing non-medical assistance can visit Caregiver Careers for role information and the official application route. Recruitment questions should be identified as such when contacting an office.

How can you speak with your local care team?

To discuss non-medical support, find your local office, call 864-520-1131, or request a care conversation online.

Tell us where care is needed, which everyday tasks require assistance and the schedule you have in mind. The next discussion can focus on whether the request fits our scope and available support.