Privacy Policy

1. Information We Collect

We may collect personal and non-personal information in various ways, including but not limited to:

• Personal Information: Name, address, phone number, email address, date of birth, Social Security number (if applicable), emergency contact information, and payment details.
• Health Information: Medical history, physician information, treatment details, and any other relevant health data required for home care services.
• Technical Data: IP address, browser type, device type, and browsing history when interacting with our website.
• Employment Information: Resumes, references, background checks, and other employment-related details for job applicants.

2. How We Use Your Information

We use the information collected to:

• Provide and manage home care services
• Process payments and insurance claims
• Respond to inquiries and provide customer support
• Maintain internal records for compliance and auditing purposes
• Improve our website and service offerings
• Conduct hiring and employment processes
• Comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share information with:

• Authorized Personnel: Employees and contractors who require access to perform their job duties.
• Healthcare Providers: Physicians, hospitals, and insurance companies to facilitate patient care.
• Legal Authorities: Government agencies or law enforcement as required by law or to protect our legal rights.
• Third-Party Service Providers: Partners assisting with payment processing, IT support, or other operational functions.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes:

• Secure databases and restricted access controls
• Encryption of sensitive data
• Regular security audits and compliance checks
• Staff training on data privacy best practices

Despite our efforts, no security system is completely impenetrable, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on applicable laws, you may have the following rights:

• Access, update, or correct your personal information
• Request deletion of your personal data
• Opt-out of certain data processing activities
• Restrict or object to data processing under specific circumstances
• Request a copy of your information in a portable format

To exercise these rights, please contact us at 864-520-1131 or email us at info@fromthehearthomecaresc.com

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but some website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors without parental consent.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated Effective Date.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

From The Heart Home Care, South Carolina
501 W. Butler Rd Ste G, Greenville, SC 29605
Office: 864-520-1131
Email: info@fromthehearthomecaresc.com

By using our services, you acknowledge that you have read and agree to this Privacy Policy.