Home Care Frequently Asked Questions

No. Our belief is that independence is being in control of your decisions. Having in-home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you with the best possible outcome while being in control of your care and daily decisions.

Just like nurses and doctors, Professional Caregivers have chosen a career in compassionate care of those in need. From the Heart Home Care, LLC implements a proprietary CareAssure Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for caregivers as most come from word of mouth referral from other happy clients.

Our Golden Rule states ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ This high bar was set by our founder and is the backbone of our mission. Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford to each caregiver they refer.

Contact us and we’ll refer another caregiver quickly at no additional referral cost.

Our CarePairing Process works with each family to understand what unique skills and personality are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.

We make the process of finding a caregiver very simple and prompt using our QuickCare Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to refer a professional caregiver to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.

From The Heart Home Care provides a range of in-home care services, including personal care, companionship, meal preparation, medication reminders, and light housekeeping. We strive to enhance the quality of life for our clients while promoting their independence.

To request services, you can simply give us a call at or fill out the contact form on our website. We will schedule a consultation to assess your loved one's needs and create a personalized care plan.

Yes, all our caregivers undergo thorough training, background checks, and screenings to ensure they are qualified to provide professional care. We prioritize hiring compassionate and experienced individuals who are dedicated to delivering top-quality assistance

Absolutely. Whether you need short-term respite care or support during recovery, we offer flexible care options that cater to your loved one's needs, whether they are temporary or long-term.

We understand that every individual's needs are unique. Our care plans are tailored based on an initial assessment of your loved one's requirements, preferences, and any specific medical conditions they may have.